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Online self service - ordering

All online self service applications are available. View scheduled maintenance.

LinxOnline Ordering (LOLO) enables customers to place and track orders electronically, to create, find, monitor and change requests for voice, DSL or data services online. 

LOLO can be used for adding multiple new number services, changing a service number or directory entry, ordering data products, or cancelling or configuring spectrum-sharing services.

Our Service Qualification (SQ) guides assist customers to interpret SQ messages presented by LOLO and LOLIG for DSL and SSS requests.

Service qualification guide (SQ)

SQ error codes

Standard SQ guide (XLS, 162Kb. Last updated 17/07/2008)

SQ by CSN

New DSL-L2

New SSS

Transfer DSL to L2

Configure DSL

 

Enhanced SQ guide (XLS, 136Kb. Last updated 17/07/2008)

New Service and DSL

External Relocation and DSL

New Service and SSS

External Relocation and SSS

New Service and DSL/SSS External Relocation and DSL/SSS

LinxOnline Mobiles (LOLM) allows mobile service providers to enter and process requests for activation, deactivation and modifications to GSM services.

LinxOnline Interaction Gateway (LOLIG) is a direct business-to-business service that can be integrated with existing business systems rather than using browser-based applications.

Benefits

  • Quicker ordering and response;
  • Increased productivity and improved customer satisfaction;
  • More informed and timely business decisions;
  • Optimal cost and account management;
  • More responsive and timely customer service.

 

LinxOnline login

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